
Got sore, tired feet or heels that complain by lunchtime?
Heel pain affects about 3–4% of Australians at any time, and US data puts plantar heel pain at roughly 11% of adults, so it’s common.
This guide explains the benefits of using orthotics for foot health: what they can and can’t do, how to use them comfortably, and how to match them with supportive shoes.
TL;DR: Quick Checklist of What Orthotics Can Help With
- Redistribute pressure to ease hot spots under the heel, forefoot and big toe.
- Support your arch to reduce strain on the plantar fascia and Achilles.
- Improve alignment through the ankle and knee for a steadier stride (works best paired with supportive shoes).
- Add cushioning and shock absorption for long days on hard floors.
- Reduce fatigue so you can stand, walk or work longer in comfort.
- Work best in orthotic-friendly shoes (removable insole, secure lacing, enough depth).
What Are Orthotics?
Orthotics are removable inserts that sit inside your shoes to support the way your foot moves. They come as prefabricated (off-the-shelf) options or custom devices prescribed by a clinician; both can be effective depending on your needs.
Pressure Redistribution for Easing Hot Spots
One of the biggest benefits of using orthotics for foot health is pressure relief. By cradling the heel and lifting the arch, orthotics spread load more evenly so one area doesn’t cop all the stress. This is especially useful for sore heels and the ball of the foot.
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When you stand, you should feel gentle, broad contact through the arch, not a hard “jab” in one spot. |
Arch Support Means Less Strain, Calmer Tissues
If you’re managing plantar heel pain, added arch support can share the workload usually handled by the plantar fascia. Guidance from major orthopaedic bodies notes that heel pads and pre-made or custom orthoses can help reduce pain during walking and standing.
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Support shouldn’t feel extreme. The sweet spot is “held and comfortable,” not “propped up too high.” |
Alignment and Stability for a Smoother Stride
Many orthotics include a deep heel cup to centre the heel and a firmer midfoot section that resists collapsing. Together with taping, stretching and education, orthoses are recognised as part of a stepped care plan for plantar heel pain. Especially when first-line measures haven’t fully settled symptoms.
Cushioning and Shock Absorption
If you stand on concrete or rack up steps on pavements almost daily, extra cushioning under the heel and forefoot can take the edge off repeated impacts. A cushioned shoe or insert helps reduce the micro-trauma that occurs with every step.
Support That Lasts the Day
When your feet work less to stabilise every step, your legs tend to last longer. That’s another quiet benefit of using orthotics for foot health: reduced muscular effort and end-of-day fatigue, particularly for retail, hospitality and healthcare shifts.
Who Benefits and What To Look For
Situation |
What an orthotic may help with |
Features to prioritise |
Plantar heel pain / plantar fasciitis |
Reduce strain at the heel and arch |
Deep heel cup, contoured arch, moderate cushioning |
Flat feet / over-pronation |
Guide the foot to a more neutral path |
Medial arch support, firmer midfoot section |
High arches / supination |
Improve shock absorption and contact |
Softer top cover, gentle arch contour, forefoot cushioning |
Standing all day |
Reduce pressure and fatigue |
Heel cushioning, stable midfoot, full-length support |
Orthotics and Shoes Have To Work as a Team
Orthotics can only provide relief if the shoe lets them.
- Choose orthotic-friendly shoes: removable insole, enough internal depth and a secure closure so your foot doesn’t slide.
- Look for a stable base: a firm heel counter and a sole that bends at the toes rather than the middle help the orthotic do its job.
- Mind the toe box: your toes should have room to splay; cramping the forefoot defeats the purpose.
Pop in-store if you’re unsure. Our team can match inserts to footwear so the combo works together.
Care and Lifespan
Keep orthotics dry, let them air out overnight and wipe the top cover with a damp cloth when needed. Lifespan varies with materials, body weight and mileage; many prefabricated options last 6–12 months of regular wear, while custom devices often last longer with occasional refurbishing. Replace them when they look flattened, cracked or no longer feel supportive.
FAQs on the Benefits of Using Orthotics
Do I need custom or off-the-shelf orthotics?
It depends on your feet and goals. Many people get great results from a well-fitted prefabricated insert. Complex foot mechanics, long-standing pain or specific sporting demands may benefit from custom devices prescribed by a clinician.
Will orthotics weaken my feet?
No. They’re not a “cast” for your arches; they provide support and alignment while you move. If you’d like, pair them with simple foot-strength exercises (think toe spreads and heel raises) for a best-of-both approach.
How do orthotics relate to plantar fasciitis?
By supporting the arch and cradling the heel, orthotics can share the load usually handled by the plantar fascia. They’re commonly recommended alongside stretching and education; custom devices are typically considered if first-line care isn’t enough.
If you’re curious about the benefits of using orthotics for foot health, start with comfort goals: less pressure, better arch support and a steadier stride. Match the insert to the job you need it to do, then make sure your shoes play nicely. When the fit is right, orthotics can be a simple, everyday way to help calm sore feet and keep you moving.
At Forbes Footwear, our fitting experts can interpret your needs, offer advice and recommend orthotic-friendly shoes and quality inserts from brands you trust. Visit our Hornsby store for a professional fit or browse our Australian online range.
This guide focuses on everyday comfort and fit; it does not replace personalised medical care.