What Are Orthotics? A Comprehensive Guide

Your mattress is ergonomic. Your desk chair is adjustable. Your headphones are noise-cancelling.

You’ve optimised every part of your day for comfort, except your feet.

Why stop at your shoes?

If you’re constantly shifting your weight, kicking your shoes off under the desk, or dreading that last hour on your feet, it might be time for a rethink.

Orthotics are an easy upgrade that can totally change how your feet (and body) feel day-to-day.

Let’s walk through what orthotics are, who they’re for, and how to choose a pair that really works.

What are orthotics?

Orthotics are specially designed shoe inserts that help align your feet and ankles, distribute pressure more evenly, and reduce stress on your joints.

Unlike standard foot inserts you might pick up from a chemist or sports store, orthotics can be customised to correct specific foot mechanics and support your unique gait.

But they’re not just padding. Orthotics can influence how your foot strikes the ground, how your arches are supported, and how your body moves overall. Whether you’re dealing with flat feet, high arches or simply spend long hours standing, the right arch support can make all the difference.

Who might need orthotics?

You don’t need to be an athlete or have a diagnosed condition to benefit from orthotics. If your feet, knees or back are constantly complaining, your footwear could be part of the problem.

Some common signs you might need orthotics include:

• Persistent heel or arch pain
• Pain in the ball of your foot (metatarsalgia)
• Bunions or corns from uneven pressure
• Flat feet or high arches causing instability
• Tired, aching legs after long days on your feet
• Uneven wear on your shoes
• Balance issues or foot fatigue
• Diabetic foot complications

In many cases, a simple change in footwear (or adding supportive orthotics) can ease discomfort and help prevent future problems.

The benefits (and limits) of orthotics

Orthotics can make a big difference for people with sore feet, but they’re not magic.

Here’s a quick breakdown of what they can (and can’t) do:

While orthotics can relieve symptoms like heel pain or shin splints, they won’t rebuild muscle strength or fix every structural issue.

They also work best when paired with proper footwear and, where needed, medical guidance.

Types of orthotics

There are two broad categories of orthotics: over-the-counter foot inserts and custom-made orthotics.

Over-the-counter options

These are the types you’ll find in pharmacies or comfort-focused shoe stores (like ours!). They include:

• Cushioned footbeds – basic padding to absorb shock
• Heel cups – help with plantar fasciitis or heel spurs
• Arch supports – relieve pressure in flat or high arches
• Ankle braces – used during recovery or to prevent re-injury

They’re ideal for general discomfort or for people on their feet all day but may not offer enough correction for specific conditions.

Custom orthotics

Made using 3D scans or moulds of your feet, these are prescribed by a podiatrist to treat more complex biomechanical issues. There are two types:

• Functional orthotics – typically made from firmer materials to control abnormal motion and assist in active correction (great for over-pronators or runners).
  
  
• Accommodative orthotics – made from softer materials to cushion and protect sensitive areas (often used for diabetic or arthritic feet).

While custom orthotics can be pricey, they’re often more durable and tailored for long-term support.

How to choose the right orthotics

If your feet hurt, your first step should be to check your shoes.

Are they too narrow?

Lacking arch support?

Worn out?

Next, consider your symptoms and how often they show up.

Here’s a simple step-by-step guide:

1. Visit a fitting expert or podiatrist – They’ll assess your foot shape, gait, and pressure points.
   
   
2. Match the insert to your activity – Your lifestyle matters, so think about whether you’re standing all day, or regularly go for long walks.
   
   
3. Try before you buy – With off the shelf options they are all different when it comes to arch shape and position, as well as the materials they are made from. The firmness varies across brands.
   
   
4. Ease them in – Start with short wear times (perhaps 3–4 hours a day), then gradually build up. Some people can put them on and go but they can put pressure on your feet that you are not used to.
   
   
5. Check your results – If pain persists, a custom solution may be needed.

Our team at Forbes Footwear is trained to help you identify what’s right for your feet and your shoes.

Caring for your orthotics

Like good shoes, orthotics need care to stay effective. Here’s how to keep yours in top shape:

• Break them in slowly – This gives your muscles time to adapt.
• Clean gently – Use a damp cloth and mild soap; never soak them.
• Watch for wear – Replace when they lose shape or stop supporting you.
• Rotate pairs – If you use orthotics daily, consider a second set for your other shoes.
• Re-size – In the case of a growing foot the orthotics need to grow with you to keep the arch in the correct position.

Need a replacement or upgrade? Our Hornsby store stocks a wide range of supportive options and offers fitting advice in person or over the phone.

Orthotics FAQs

Do I need a prescription?

Not always. For general support or mild pain, off-the-shelf options may work. But for ongoing issues, a podiatrist’s assessment is best.

Are orthotics just for older people?

Not at all. Kids, tradies, runners, even office workers can all benefit from better support.

How long do orthotics last?

It depends on the material and how often you wear them. Most last 1–2 years with daily use.

Can they help with knee or back pain?

Yes. Improving foot alignment often reduces strain on knees and hips too.

Are orthotics covered by insurance?

Some health plans might offer rebates, especially for custom devices. Check your policy.

 

For over 80 years, Forbes Footwear has been helping Aussies find shoes that fit right, feel great and support every step.

Whether you need everyday foot inserts, serious arch support, or just someone who knows their way around a shoe, we’re here to help.

Visit our Hornsby store for expert fitting advice or browse our orthotic-friendly range online and take the pressure off your feet today.